Helpful Resources for Sweeper School

We’re here to help. Find helpful resources below to assist you as you continue your education through Sweeper School.

How to Sign Up One of Your Employees for a Course

In this video you will learn how to sign up one of your employees for a Sweeper School course and how to navigate the basics of your manager account.

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Frequently Asked Questions from Sweeper School Students and Managers

Is there a company account?

No, each student must have their own individual account.

Do I need to be logged into the student account to purchase courses?

Yes, for the course to be loaded to the student account, you need to be logged into the student account to purchase.

Do I need my own individual email address?

Yes, SweeperSchool is self-paced so each student must have an individual email address to proceed with the courses.

Why do I have to select my company in the drop-down box?

This places your account under the company’s reporting list.

What if my company is not in the drop-down box?

If you are new to the list, you can add the company and NAPSA will approve it for inclusion.

Can I share my log in with others?

No, SweeperSchool is intended to be for the student that registers for the course only.

Where do I use the discount code?

Follow the checkout prompts to the payment. It will have a box for the discount code. Enter the code and click APPLY. The price should be adjusted at this point. You can continue through check out.

Where do I get the discount code?

NAPSA members can contact the office for the discount codes at [email protected] or (888) 757-0130.

Do I have to have a PayPal account to purchase?

No, you do not need a PayPal account. PayPal is the payment gateway, but credit cards are accepted.

Why do I have to sign out of my account when I am done for the day?

A cookie is placed on the computer so students can log in and out. If you don’t log out, someone can access your courses.

How long do I have to complete the course?

The courses are self-paced but will reset in 24 months.

What do I do when I complete the course?

When a student completes the course, you will notify your supervisor that you need to take the oral exam.

Where do I get the oral exam?

The exam can be requested from NAPSA at [email protected].

How do I complete the certification requirements?

Once you complete the online courses and pass the exam then notify NAPSA.

How many hours of incident free sweeper driving do I need to be a Certified Sweeper Operator?

1,000 hours which is about 6 months of full-time driving.

Do I have to create a new account to sign up for more courses?

No, you purchase any courses needed while you are logged into your student account.

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